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    Customer Experience Analytics Precise Measurement. Actionable Insights. Decisive Results.

    Multichannel customer experience analytics

    Your Customers Are Everywhere 

    So Are We

    ForeSee’s proven approach to multichannel customer experience measurement and analysis tells you which channels are having the greatest impact on your business and where to make changes that deliver quantifiable results. Powered by voice of customer measurement, predictive analytics and a proven methodology, our ForeSee cx360 Platform provides unparalleled visibility into the multichannel customer experience.

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    Spotlight

    The ForeSee E-Government Satisfaction Index (Q1 2015)

    This report provides a comprehensive reflection of the citizen experience with federal government websites in the first quarter of 2015 and outlines best practices for measuring the federal customer experience to continuously improve performance.

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    The Answers™ Experience Index (AXI): 2014 U.S. Retail Edition

    Which retailers are providing the best customer experiences for today’s multichannel shoppers? This research uses ForeSee’s proven methodology to measure customer experiences with the largest retailers in the United States, focusing on retailer’s three most important customer touchpoints: retail chain stores, e-commerce websites, and mobile experiences.

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    The Answers™ American Employee Study

    What makes employees satisfied and engaged? The study leverages ForeSee’s proven methodology to understand what’s happening with the American employee experience as a whole.

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      Just Released

      The ForeSee E-Government Satisfaction Index (Q1 2015)

    • http://www.foresee.com/assets/2014-axi-home-image.jpg
      Featured Content

      The Answers™ Experience Index (AXI): 2014 U.S. Retail Edition

    • http://www.foresee.com/assets/answers-american-employee-study-home.jpg
      Featured Content

      The Answers™ American Employee Study