Below, you’ll find a constantly-updated list of our latest press releases. Click on a title to view the full version.
ForeSee E-Government Satisfaction Index: Satisfaction Scores in Q2 Improve As Federal Websites Begin to Meet the Multichannel Demands of Today’s Multi-Device Citizens
ForeSee’s latest e-government research shows citizen satisfaction with federal web and mobile sites is on the rise, with some government websites scoring higher in satisfaction than comparable private-sector websites.
David Karandish, Chief Executive Officer of Answers Corporation, received a Silver Stevie® Award for Executive of the Year in the Business Services category at the 12th Annual American Business Awards. The American Business Awards are the nation’s premier business awards program, honoring many of the world's most respected executives, entrepreneurs, innovators and business educators.
ForeSee Research Reveals E-Government Citizen Satisfaction Continues Slow Decline, Still Outperforms Private Sector in Q1
ForeSee's latest report provides a comprehensive reflection of citizens’ experience with the digital arm of the federal government and includes citizen satisfaction scores for more than 100 federal websites, comparisons to private-sector satisfaction and details on federal mobile expectations.
ForeSee congratulates two of its clients – OppenheimerFunds Inc. and Cars.com – for each winning a prestigious 2014 Global Contact Center Award from the International Customer Management Institute (ICMI). The companies use ForeSee’s cx360 Customer Experience Analytics platform to achieve excellence in their respective contact center operations.
ForeSee Named “Technology Partner of the Year,” Wins 2014 Gold Stevie® Award for Sales & Customer Service
ForeSee received a Gold Stevie Award for Sales and Customer Service, the top prize in the 2014 Technology Partner of the Year category, for its innovative customer experience measurement and predictive analytics platform that helps clients save hundreds of millions of dollars by delivering analytically driven recommendations that result in measurably better customer experiences.
TMC’s CUSTOMER magazine named ForeSee cxReplay for Mobile a 2014 Product of the Year. cxReplay for Mobile is the first software-as-a-service solution to analyze how individual consumers engage on mobile sites and apps through real-world session replay videos.
Answers Corporation Announces Acquisition of ForeSee Results, Inc. to Provide a Complete Customer Life Cycle Solution
Answers Corporation, a leading provider of cloud-based solutions that enhance customer acquisition and brand engagement, has acquired ForeSee Results, Inc., the leader in customer experience analytics. Acquiring ForeSee enables Answers to provide a full suite of solutions that span the customer life cycle — from optimizing customer acquisition to analyzing the customer experience to predicting future customer behavior.