About Us

Press Releases

Below, you’ll find a constantly-updated list of our latest press releases. Click on a title to view the full version.


June 17, 2015

Like Mother Like Father? New VOC Research from ANSWERS Reveals Price Is King for Mother’s Day Shoppers

Intelligence gathered in the weeks leading up to the 2015 Mother’s Day shopping season from thousands of consumer feedback responses collected across participating retailers’ web, mobile and in-store channels suggest that price remains the chief consideration when purchasing gifts for mom and offer insights into the customer experience that can help retailers optimize the Father’s Day gift-purchasing cycle.


June 5, 2015

ANSWERS Announces Rollout of Its Next-Generation VOC Platform at 2015 Answers Summit

The 2015 Answers Summit gave attendees an exclusive first peek at Answers’ upcoming voice of customer platform products, including text analytics, sentiment analysis, enhancements to its customer experience analytics, and its groundbreaking feedback tool.


May 5, 2015

Federal Mobile Initiatives Soar While Private Sector Plays Catch Up

ForeSee’s latest e-government research for Q1 of 2015 shows mobile citizen satisfaction increased two points to 79 compared to the previous quarter, registering higher ratings than several key private sector verticals. Despite these gains, federal agencies as a whole failed to meet digital expectations as the overall satisfaction score declined to 74.7 from 75.1 in Q4 2014.


March 24, 2015

Answers Corporation Honored As Top Technology Company in the St. Louis Business Journal 2015 Innovation Awards

Answers Corporation was selected as an honoree for the St. Louis Business Journal’s second annual Innovation Awards in the Technology category. These awards recognize industry-leading professionals and companies that are the force behind the St. Louis startup community’s advancement.


February 19, 2015

The ForeSee 2014 Q4 E-Government Satisfaction Index Underscores Rising Importance of Digital Channels in Serving Citizens

The ForeSee E-Government Satisfaction Index for Q4 2014 finds websites for the Social Security Administration once again outperform private-sector companies Amazon and Apple in citizen satisfaction while IRS.gov saw a significant satisfaction boost just in time for tax season.


January 22, 2015

Answers Corporation Named Among Most Promising U.S. Companies by Forbes

Answers Corporation placed 11th on Forbes’ 2015 list of America’s Most Promising Companies, an annual ranking of 100 companies based on sales and hiring growth, quality of management teams and investors, market size and key partnerships.


January 12, 2015

Answers™ Scientifically Proves the Direct Causal Relationship Between Employee Engagement and Retail Sales at NRF 2015

By applying ForeSee’s causal modeling methodology, Answers was able to derive the numerical impact of employee engagement on customer satisfaction, thus offering quantifiable proof that employee engagement has a direct, positive effect on customer satisfaction.


December 29, 2014

Answers™ Experience Index (AXI): 2014 U.S. Retail Report Finds Amazon Falling Back to the Pack in Customer Satisfaction

For a decade, The Answers™ Experience Index (formerly called the ForeSee Experience Index) has been the definitive annual study of the current state of the retail customer experience. This year’s report takes a broader view of the marketplace, measuring customer experience with the largest retailers in the United States, as recognized this year by Internet Retailer’s Top 500 web and mobile commerce sites and NRF Stores Top 100 Retailers.


December 17, 2014

New Research from Answers™ Establishes Quantifiable Link Between Retail Employee Engagement, Customer Satisfaction and Sales

Answers Corporation will debut research that offers quantifiable proof of the causal relationship between retail store employee engagement and customer satisfaction at the National Retail Federation’s (NRF) Annual Convention & EXPO, nicknamed “Retail’s BIG Show,” on January 11th and January 13th at 10:15 am.


December 9, 2014

Groundbreaking Employee Experience Measurement from Answers™ Brings Predictive Science to Workplace Analytics

The new Answers™ Employee Experience Measurement product leverages ForeSee’s patented predictive methodology to gauge employee satisfaction using key drivers, such as workload and compensation, to numerically quantify the impact each driver will have on employee engagement. This equips human resource executives with the ability to accurately and reliably prioritize initiatives to improve employee engagement.


December 2, 2014

The 2014 ANSWERS™ American Employee Study Reveals the Real Drivers of Employee Satisfaction

By applying ForeSee’s patented experience analytics methodology, time-tested through more than 100 million consumer surveys, the Answers™ American Employee Study was able to identify the unique factors that drive employee engagement and satisfaction.


November 19, 2014

Approaching Black Friday, Amazon.com Nearly Dethroned by Other Leading Retailers as King of Online Customer Satisfaction

Preliminary findings from the Answers™ Experience Index (AXI): 2014 U.S. Retail Report, a multichannel, customer experience study that will be published in mid-December, show Amazon is once again leading in online customer satisfaction, but its leadership is eroding.


November 10, 2014

Answers Congratulates L’Oréal Paris’ Annamarie Bermundo, Honored Among 1to1 Media’s Customer Champions

Answers Corporation congratulates Annamarie Bermundo, Assistant Vice President of CRM and Digital Platform Development at L’Oréal Paris USA, on being named one of 12 1to1 Media Customer Champions for 2014.


November 6, 2014

ForeSee E-Government Satisfaction Index: Satisfaction Scores Continue Steady Climb

ForeSee’s 2014 third-quarter E-Government Satisfaction Index includes citizen satisfaction scores for more than 100 federal websites, comparisons to private-sector satisfaction scores and details on citizens’ expectations for federal mobile sites.


November 5, 2014

Answers Brings Customer Experience Metrics to Salesforce.com with ForeSee cxIntegrate Launch

cxIntegrate enables clients to marry ForeSee customer experience data with the Salesforce.com platform for a much more comprehensive view of their customers.


August 21, 2014

ForeSee E-Government Satisfaction Index: Satisfaction Scores in Q2 Improve As Federal Websites Begin to Meet the Multichannel Demands of Today’s Multi-Device Citizens

ForeSee’s latest e-government research shows citizen satisfaction with federal web and mobile sites is on the rise, with some government websites scoring higher in satisfaction than comparable private-sector websites.


June 17, 2014

Answers CEO David Karandish Honored As Executive of the Year in 2014 American Business Awards

David Karandish, Chief Executive Officer of Answers Corporation, received a Silver Stevie® Award for Executive of the Year in the Business Services category at the 12th Annual American Business Awards. The American Business Awards are the nation’s premier business awards program, honoring many of the world’s most respected executives, entrepreneurs, innovators and business educators.


June 12, 2014

ForeSee Research Reveals E-Government Citizen Satisfaction Continues Slow Decline, Still Outperforms Private Sector in Q1

ForeSee’s latest report provides a comprehensive reflection of citizens’ experience with the digital arm of the federal government and includes citizen satisfaction scores for more than 100 federal websites, comparisons to private-sector satisfaction and details on federal mobile expectations.


May 15, 2014

ForeSee Customers OppenheimerFunds and Cars.com Win 2014 ICMI Global Contact Center Awards

ForeSee congratulates two of its clients – OppenheimerFunds Inc. and Cars.com – for each winning a prestigious 2014 Global Contact Center Award from the International Customer Management Institute (ICMI). The companies use ForeSee’s cx360 Customer Experience Analytics platform to achieve excellence in their respective contact center operations.


February 25, 2014

ForeSee Named “Technology Partner of the Year,” Wins 2014 Gold Stevie® Award for Sales & Customer Service

ForeSee received a Gold Stevie Award for Sales and Customer Service, the top prize in the 2014 Technology Partner of the Year category, for its innovative customer experience measurement and predictive analytics platform that helps clients save hundreds of millions of dollars by delivering analytically driven recommendations that result in measurably better customer experiences.


February 19, 2014

ForeSee’s cxReplay for Mobile Earns CUSTOMER Magazine’s ‘Product of the Year’ Award

TMC’s CUSTOMER magazine named ForeSee cxReplay for Mobile a 2014 Product of the Year. cxReplay for Mobile is the first software-as-a-service solution to analyze how individual consumers engage on mobile sites and apps through real-world session replay videos.


December 23, 2013

Answers Corporation Announces Acquisition of ForeSee Results, Inc. to Provide a Complete Customer Life Cycle Solution

Answers Corporation, a leading provider of cloud-based solutions that enhance customer acquisition and brand engagement, has acquired ForeSee Results, Inc., the leader in customer experience analytics. Acquiring ForeSee enables Answers to provide a full suite of solutions that span the customer life cycle — from optimizing customer acquisition to analyzing the customer experience to predicting future customer behavior.