Act with Certainty

The ForeSee blog for CX professionals and the Voice of Customer community.

About Brad Poole

Brad Poole is Director of Sales for ResellerRatings, a ForeSee sister company.

Read posts by Brad Poole below.

Ratings & reviews have a major impact on holiday shopping behavior (report)

The climate for retailers this holiday season is highly competitive, forcing companies to refine business strategies, hone marketing messaging, and double-down on an incredible customer experience. But there’s another factor... More

How Ratings & Reviews boost holiday season visibility

I recently wrote a blog post about the critical role ratings and reviews play in increasing trust, improving visibility, and boosting SEO and SEM during the critical holiday season. I... More

How myHermes is boosting business with ForeSee Ratings & Reviews

Like many B2C companies, leading U.K.-based online parcel shipping service myHermes relies on customer ratings and reviews as a core component of its business strategy. A high volume of reviews... More