The ForeSee Blog:
The Art & Science of
Measuring Customer Experience

ForeSee | Eric Head

About Eric Head

As Senior Director, Sales Eric leads ForeSee’s business development efforts in the Midwest, Northeast, and Mid-Atlantic regions. With more than 20 years’ experience managing advanced technology products and programs, he has played a key role in the company’s strategic growth, including helping ForeSee expand into the European market as well as launching ForeSee’s offline business. Prior to joining ForeSee, Eric was director of automotive programs for Internet Operations Center, a leading regional Internet applications service provider. There, he brought new Internet and e-commerce applications and solutions to the automotive industry. Eric earned a B.S. in marketing from the Miami University-Oxford and an MBA with distinction from the University of Michigan Ross School of Business.

Read posts by Eric Head below.

Post-NRF Next Steps: 3 Things Retailers Need to Address in 2014

ForeSee NRF Multichannel Customer Experience

With the National Retail Federation’s (NRF) “Big Show”– a blitzkrieg of sorts, throwing the latest retail technology, toys, tips and strategies at attendees – behind us many of you may... More

What’s in Store for Stores

the future of in store customer experience

Are stores on their way to becoming purely distribution centers? If Amazon has anything to say about it, they are. Whether their delivery drones become a reality or not, Amazon’s... More

Categories: Retail Showrooming Stores

(P)research: The Fulcrum of Store and Mobile Analytics


Raise your hand if you’ve ever accessed a company’s website with your mobile phone before actually considering a purchase at a store location. Now, raise your other hand if you’ve... More

‘Tis the Season…for Holiday Preparations!

holiday preparations

Oh, the weather outside is…delightful? For most, the holiday season may seem a long way off, but the savviest retailers know that now is the time to prepare for the... More

Let’s Get Digical, Digical


No. As much as I’d like it to be, this blog post is not promoting a Weird Al Yankovic parody of nor paying homage to Olivia Newton-John’s popular 80s Spandex... More