Act with Certainty

The ForeSee blog for CX professionals and the Voice of Customer community.

About The ForeSee Blog

As a pioneer in customer experience analytics, ForeSee delivers superior technology and proven methodology to connect the customer experience to the bottom line. The result is better business for companies and a better experience for consumers.

Read posts by The ForeSee Blog below.

How Barclays’ obsession with happy customers started with data

Happy banking

When is being obsessed with customers the same as being obsessed with customer data? For Barclays, the London-based multinational banking and financial services company, the answer is all the time,... More

VoC Leaders: How Rack Room Shoes Gets In-Step With Customers

Shoes

Paul Voss is Director of CRM for U.S.-based Rack Room Shoes. He recently sat down with us to discuss how ForeSee’s technology is helping his company understand their Voice of... More

Categories: Retail

What’s driving Success in Apparel? Find out in ForeSee’s FXI Retail Special Report

Retail Apparel Shopping

Online sales of retail apparel and accessories is seeing huge growth, both here in the U.S. and across the globe. Just last week we highlighted some of those trends in... More

How ForeSee’s Feedback Tool Gives Argos Advantages Across The Business

Competitive Advantage

Argos is no slouch when it comes to digital retail, with over 900 million annual website visits and an enviable reputation that makes it among the top retailers in the... More

What Retailers Should Know About The Online Apparel Boom

Online Apparel Retailers

The apparel and accessories  sector of the retail industry is experiencing major changes, with retailers seeing more business happening online than ever before, according to a recent report from Internet... More