Act with Certainty

The ForeSee blog for CX professionals and the Voice of Customer community.

About The ForeSee Blog

As a pioneer in customer experience analytics, ForeSee delivers superior technology and proven methodology to connect the customer experience to the bottom line. The result is better business for companies and a better experience for consumers.

Read posts by The ForeSee Blog below.

What Retailers Should Know About The Online Apparel Boom

Online Apparel Retailers

The apparel and accessories  sector of the retail industry is experiencing major changes, with retailers seeing more business happening online than ever before, according to a recent report from Internet... More

Loud & Clear: How ForeSee Helps Ideal Shopping Dial Up Customer Satisfaction

Call Center Thumb

Ideal Shopping Direct, one of the U.K.’s top home shopping retailers, sells a wide range of products online and via TV channels with a reach of 25 million homes. A... More

MSC Grabs Top B2B E-commerce Award At Internet Retailer Show

ForeSee Client Win

The Internet Retailer Conference + Exhibition is an annual event for online retailers, which provides hungry professionals with lots of new ideas for their own businesses. And for the second... More

Categories: ForeSee News

ForeSee Taps Ryan Grace As Senior Vice President Of Worldwide Sales

Ryan Grace-Headshot

ForeSee leads when it comes to understanding and measuring the importance of customer experience, but to do so effectively requires a dream team of seasoned business leaders. That’s why we’re... More

Categories: ForeSee News

4 questions with TUI about how VoC gives them a competitive advantage

Voice Of Customer Leaders

Niya Noneva is a customer experience advocate for TUI Group, a vacation and travel booking company based in Europe, who recently sat down with ForeSee to talk about the value... More

Categories: Case Stories