Act with Certainty

The ForeSee blog for CX professionals and the Voice of Customer community.

About The ForeSee Blog

As a pioneer in customer experience analytics, ForeSee delivers superior technology and proven methodology to connect the customer experience to the bottom line. The result is better business for companies and a better experience for consumers.

Read posts by The ForeSee Blog below.

Going to NRF? 3 reasons you’ll want to visit ForeSee’s booth

The NRF BIG Show is one of the largest retail industry events of the year, so it’s hardly surprising that there will be no shortage of things vying for your... More

Categories: Company News Events Retail

ForeSee taps Ironman Justin Mason to lead Professional Services

While we’ve been hard at work developing the new ForeSee CX Suite, we’ve also expanded our Professional Services organization. And today we’re pleased to announce that Justin Mason has joined... More

Categories: Company News

VOC Leaders: For Verizon Wireless, CX data is instrumental to ‘getting it right’ (video)

Over 140 million people in the U.S. are subscribers of Verizon Wireless, the nation’s largest wireless carrier. With those sorts of numbers, listening to its customers is a necessity for... More

Categories: Client Insights

Here’s what people are saying about the 2016 ForeSee Experience Index

The ForeSee Experience Index, our annual study that shows how the top brands in retail stack up on customer experience (CX) within mobile, web, and in-store, is easily the biggest... More

Categories: Company News

Angela Duckworth to bring ‘Grit’ to 2017 Connect: The ForeSee Summit

What is “grit,” and why are those who possess it routinely associated with success? In New York Times best selling book Grit: The Power of Passion and Perseverance, author and... More

Categories: Events