The ForeSee Blog:
The Art & Science of
Measuring Customer Experience

About The ForeSee Blog

As a pioneer in customer experience analytics, ForeSee delivers superior technology and proven methodology to connect the customer experience to the bottom line. The result is better business for companies and a better experience for consumers.

Read posts by The ForeSee Blog below.

Watch Adam Grant’s Inspiring TED Talk Ahead of ForeSee Summit

Adam Grant Headshot

Those of you attending ForeSee Summit are in for a real treat, as we’ve tapped educator, book author and business leader Adam Grant as this year’s keynote speaker. In addition... More

Categories: Uncategorized

Time to Get Psyched for ForeSee Summit 2016: An Overview

Summit Overview 250px

The ForeSee Summit is the one time of the year we have our clients’ full and undivided attention, and so it should come as no surprise that we’ve put a... More

ForeSee helps Argos make sense of its multichannel data

argos_250

As one of the U.K.’s leading digital retailers, Argos offers over 33,000 products — everything from furniture and electronics to clothing, jewelry, toys, and more — available for purchase via... More

Categories: Case Stories Retail

Identify CX problems faster with ForeSee’s updated Feedback app

ForeSee Voice of Customer Technology

Finding areas of your website that prevent customers from having an enjoyable experience can prove to be quite a difficult task. That could leave you with lower sales, less repeat... More

I Spy Something Blue and Black: Perception Versus Science

dress-feat

Which side of the great dress debate did you argue last week: white and gold, or blue and black? How could something that seemed so obvious to so many be so controversial? As many of us learned, color perception can depend on such factors as how our eyes receive light, how our brains process information, the brightness of the room in which we saw the image, the appearance of other items on the computer screen we viewed and more. In other words, it’s complicated. Consider, then, how much more complicated it is to accurately “perceive” the multichannel customer experience. More