Act with Certainty

The ForeSee blog for CX professionals and the Voice of Customer community.

About Kevin Gates

Kevin Gates is the Named Account Manager for ForeSee in the Southeast. In this role, Kevin has shown great passion for his clients’ success. He brings over 15 years of experience across many different industries which include; Transportation, HRM and, of course, Customer Experience. Kevin prides himself on being a valuable resource for not only his clients but his peers as well. He has a B.A. from the University of Michigan – Dearborn and is the proud father of his beautiful eight-year-old daughter, Bella.

Read posts by Kevin Gates below.

It’s Just Not in the Budget…

Budget for Customer Experience Success

“I am putting together a budget.” “It’s just not in my budget.” “We really need to budget for that.” Sound familiar? Like many people in the world today, I, too... More