The ForeSee Blog:
The Art & Science of
Measuring Customer Experience

About Kim Turner

Kim Turner serves as Director, Answers Cloud Services Marketing. Kim joined ForeSee in 2011 and brings over 20 years of experience in the software and IT services industries. She has an extensive background in product marketing, product management, product launch, sales enablement, and marketing programs. She holds a Bachelor of Arts in International Business from Alma College.

Read posts by Kim Turner below.

When Just Having a Mobile Presence Isn’t Enough

the future of in store customer experience

We’ve been saying for years now that the mobile age is upon us. And with mobile usage evolving at such a fierce pace – mobile-connected devices set to outnumber people... More

Standing out in the Crowd: Loyalty Programs that Satisfy

mobile tablet customer experience

Driven by consumer empowerment and ease of switching, we’ve seen a proliferation of loyalty and reward programs in recent years.  Did you know that the first loyalty or reward program... More

The Importance of Measuring Satisfaction after Purchase and Fulfillment

measurement-mistakes

There are many voices in the market calling 2012 the “Year of the Customer”.  At ForeSee, we see every year as the “Year of the Customer”.  It is our business... More