The ForeSee blog for CX professionals and the Voice of Customer community.
About Michelle Hertz
Michelle Hertz is a Client Lead Analyst at ForeSee. In this role, she manages some of the company’s largest public sector measurement programs.
Michelle joined the ForeSee team in 2005, bringing a background in traditional market research. Michelle holds an M.B.A. from the University of Notre Dame.
More than 600 companies and organizations around the world use ForeSee for a variety of reasons, including measuring the customer experience through various channels, such as web, mobile, social media,... More