The ForeSee Blog:
The Art & Science of
Measuring Customer Experience

Post-NRF Next Steps: 3 Things Retailers Need to Address in 2014

ForeSee NRF Multichannel Customer Experience

With the National Retail Federation’s (NRF) “Big Show”– a blitzkrieg of sorts, throwing the latest retail technology, toys, tips and strategies at attendees – behind us many of you may... More

Customer Experience: Price Doesn’t Matter as Much as You Think

foresee-experience-index-us-retail

There’s no question that the Web is an ultra-competitive environment that accounts for a growing percentage of commerce during the holiday season. As found in the recently released ForeSee Experience... More

What’s in Store for Stores

the future of in store customer experience

Are stores on their way to becoming purely distribution centers? If Amazon has anything to say about it, they are. Whether their delivery drones become a reality or not, Amazon’s... More

Categories: Retail Showrooming Stores

New FXI Sheds Light on Retail Customer Experience

foresee-experience-index-us-retail

The ForeSee Experience Index (FXI): 2013 U.S. Retail Edition Now Available Download the Report Welcome to a new era of ForeSee Reporting. Today we released the landmark ForeSee Experience Index... More

UK Retailers Slide in Customer Satisfaction

foresee-experience-index-uk-retail

The ForeSee Experience Index (FXI): 2013 UK Retail Edition Now Available  Download the Report The UK is arguably emerging as the number-one internet shopping nation in the world. An October... More