Our Company

Large or small, no organization can exist without satisfying its customers. Our passion at ForeSee is helping our clients deliver even greater satisfaction to their customers. We collect millions of satisfaction survey responses annually, quantifying voice of customer and putting it in context to support strategic and tactical decisions.

As a pioneer in customer experience analytics, ForeSee continuously measures satisfaction and delivers powerful insights on where to prioritize improvements for maximum impact. ForeSee applies its trusted technology across channels and customer touch points, including websites, call centers, brick-and-mortar locations, mobile sites and apps, and social media initiatives. Executives and managers confidently prioritize efforts that achieve business goals because ForeSee’s proven methodology is predictive of customer loyalty, purchase behavior, future financial success, and even stock prices.

With deep expertise in a range of sectors and industries for organizations around the world, ForeSee combines the best in customer satisfaction measurement, proven predictive analytics, usability analysis, and rich observational data. Measuring success through the customers’ eyes means better outcomes for organizations – large and small – and a better experience for consumers.

ForeSee, headquartered in Ann Arbor, Michigan, was founded in 2001. It has grown to a team of more than 200 professionals, including research analysts, usability auditors, and technical specialists. We continually strive to offer our customers in North America and around the world the industry's most innovative and integrated set of customer experience analytic tools.

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