Our Customers

ForeSee Customers: Testimonials and Case Studies

At ForeSee, we’re dedicated to helping our clients create better customer experiences that lead to quantifiable business results. See what our clients are saying, and learn more about how we’re helping them achieve business success.

To see our testimonials and case studies by type, select from the following links:  Video Testimonials  | Testimonials  |  Case Studies

Video Testimonials

Watch ForeSee clients discuss how measuring the customer experience with ForeSee helps them turn insights into action and drive meaningful changes.

Webinars IconVideo: Insight into Action

ForeSee clients from Pear Tree Greetings, Stream Energy, Cars.com and Exxon Mobil explain how actionable insights from ForeSee help them create better customer experiences.

Webinars IconVideo: Building a Case for Change

Mike Perugi, manager of Online Marketing and Customer Experience at Health Plus of Michigan, explains how ForeSee data helped his team earn executive-level buy-in to build a new website.


Our clients are talking. Here’s what they have to say about how measuring the customer experience with ForeSee helps them build a better business.


We’ve always collected customer feedback, but what we’re getting [with ForeSee] is a lot more insight. We’re getting down to the next level of data and a better understanding of what our customers are telling us.

Josh Chapman, Vice President of Operations, Cars.com


ForeSee’s predictive technology is critical in our decision-making process because it allows us to add real qualitative context to what can be the soft and intangible concept of customer experience. At the end of the day, ForeSee tells us what we should do and why we should do it, which is invaluable information to have.

Robb Collins, Senior Manager, E-commerce Operations, Royal Canadian Mint


We saw a big difference after we began using ForeSee. We’re able to see patterns and effectively prioritize rather than focusing on one complaint or pinch point. The data helps us verify if we’re reaching the target and allows us to make quick changes if we’re not.

Joanna Cline, CMO, Fathead

Featured Case Studies

Download a case study to learn more about how clients from across industries are achieving customer experience success.

Case Study: Disney Store

DESCRIPTION: Discover how ForeSee's multichannel customer experience analytics revealed big insights that helped Disney Store's e-commerce and brick-and-mortar teams work together as one to deliver better omnichannel Guest experiences that led to positive results during the critical holiday quarter and beyond.

TOPICS: Retail & E-Commerce, Web

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Case Study: Sur La Table

DESCRIPTION: See how Employee Experience Measurement from ForeSee enabled Sur La Table’s Human Resources team to gain big workforce insights and actionable results with less effort.

TOPICS: Employee Experience Measurement

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ForeSee L’Oréal Paris Case Study

Case Study: L’Oréal Paris

DESCRIPTION: Discover how the world's number one total beauty brand leveraged insights from ForeSee CX Measure for Web to better connect with consumers and drive brand engagement.

TOPICS: Consumer Products, Web

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Case Study: ABC Television

DESCRIPTION: America’s favorite network uses ForeSee CX Measure for Mobile to gain critical insights about mobile viewers.

TOPICS: Media & Entertainment, Mobile

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Case Study: 3M

DESCRIPTION: ForeSee data helps 3M identify key audience segments and measure and quantify the impact customer experience improvements have on purchase decisions.

TOPICS: Consumer Products, Web

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Case Study: U.S. Bank

DESCRIPTION: U.S. Bank uses ForeSee data to better understand what its customers expect from its web and mobile channels to make meaningful improvements that drive customer satisfaction.

Topics: Financial Services, Web, Mobile, Multichannel

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Case Study: Nutrisystem

DESCRIPTION: Nutrisystem’s website serves as its primary source of revenue and customer acquisition. Discover how ForeSee CX Measure for Web and ForeSee Replay helped Nutrisystem’s e-commerce team strategically and tactically identify top priorities for improving customer experience.

TOPICS: Consumer Products, Retail & E-Commerce, Web, ForeSee Replay

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Read more of ForeSee’s case studies here »