ForeSee Results E-Government Transparency Index Q4 2009

As the first study of its kind, the E-Government Transparency Index includes Transparency scores (on a 100-point scale, just like an American Customer Satisfaction Index score) for 14 participating agencies and departments. This quantification of citizens' perception of transparency initiatives allows for benchmarking over time and provides a better measure of relative success than any of the dashboards or checklists currently in place

Our research clearly demonstrates that citizen perceptions of online transparency have a direct impact on their overall trust in government, likelihood to collaborate, and other attitudes and behaviors that save money while improving government efficiency and democracy. Moreover, the research quantifies the critical role a federal website plays in achieving President Obama’s ambitious agenda to create an unprecedented level of openness in Government.

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