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The ForeSee E-Government Satisfaction Index – Q1 2016

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According to the latest ForeSee E-Government Satisfaction Index, highly satisfied citizens are 54% more likely to participate with and express their thoughts to the government, strengthening the democratic process.

This is the 51st consecutive quarter ForeSee has indexed over 100 federal government websites in the United States using its patented and systematic approach to customer experience measurement.

Read the report to find out which organizations are getting it right, and where changes can be made to drive outcomes that are good for both citizens and government.