The ForeSee E-Government Satisfaction Index – Q4 2015

ForeSee eGovernment Satisfaction Index (Q4 2015)

According to the latest ForeSee E-Government Satisfaction Index, citizen satisfaction with digital government rivals private sector customer experience.

This is the 50th consecutive quarter that ForeSee has indexed more than 100 federal government websites in the United States, using its patented and systematic approach to customer experience measurement.

Read the report to find out which organizations are getting it right, and where changes can be made to drive outcomes that are good for both citizens and government.