Resources

The ForeSee Mobile Satisfaction Index

Retail Edition

Based on more than 4,500 surveys, The ForeSee Mobile Satisfaction Index: Retail Edition provides an in-depth look at how customers rate the mobile experiences (phones, tablets) delivered by 20 of the top U.S. retail companies.

These companies provide some of the most widely-used mobile sites and apps and have put a lot of time, effort, and resources into providing a satisfying mobile customer experience. See how they rank against each other, how mobile satisfaction compares with web satisfaction, what types of users are most satisfied, and more.