Getting the customer experience right starts with the right metrics. Our multichannel customer experience analytics are powered by our scientifically proven CXA methodology that accurately and reliably measures the customer experience across touch points so you can drive informed decision-making that’s right for the entire organization and prioritize investments to drive future business success.
Proven Approach to Customer Experience Measurement
The ForeSee CXA methodology, our proven approach to customer experience measurement, is rooted in the science of customer satisfaction. The ForeSee CXA methodology is based on an academically proven way to measure customer satisfaction that has shown time and time again that consumers spend more and continue to do business with companies that provide the best customer experiences. Learn more
Gain Actionable Insights
Our proven customer experience measurement approach goes above and beyond traditional enterprise feedback management and behavioral data analysis to show you how and where you should improve the customer experience to influence desired customer behaviors that will have the most impact on your business’s bottom line. Learn more
ForeSee’s multichannel customer experience analytics measure the customer experience consistently across channels to pinpoint strengths and weaknesses in the customer journey so you can prioritize where to focus on improving customer satisfaction to create seamless multichannel experiences that drive your business forward. Learn more
Harness the power of predictive analytics for business success. Our multichannel customer experience analytics give you the ability to better evaluate decisions, determine the best course of action and predict financially relevant future outcomes before investment decisions are made. Learn more