CX With Certainty

Customer Experience with Certainty

Imagine a world where you know with certainty where your CX investments will have the biggest impact – before you make them. That’s ForeSee.

Voice of Customer

Run VOC like a strategic, rigorous business discipline, and profit your CX initiatives.

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New Retail Banking Research

According to the FXI: Banking report, branches still matter, defection remains a risk, and consumers have an increasing interest in fintech services from traditional banks.

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Upcoming Events

Join us at ForeSee Connect: the 13th annual gathering of the world’s most innovative CX professionals on May 22-24, 2018 in Phoenix, AZ.

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Our Clients

ForeSee is the driving force behind more than 2,000 of the world’s most revered brands and organizations – in retail, financial services, government, healthcare, consumer packaged goods, and other industries – that understand the powerful intersection of CX and business impact.

It’s tough to fully understand our customers’ experience in a self-service digital environment, and until now, it’s been on us to piece all the puzzle parts together. ForeSee gives us one place to analyze, act, and collaborate on our customer feedback. I can’t imagine how companies effectively manage their voice of customer programs without ForeSee.

Kevin Ertell
Former Senior Vice President, Digital at Sur La Table

Since CX is a proven predictor of loyalty, revenue, and stock price, we need to know how we stack up in terms of experience. ForeSee benchmarks are one of many useful services provided by ForeSee to help us assess our success.

Rob Schmults
Senior Vice President of E-Commerce and CRM, Talbots

ForeSee’s predictive analytics, combined with the insights and benchmarks from its analysts, show us exactly how and where we can improve and how to prioritize those investments.

Steve Burdette
EVP of Stores at Havertys Furniture

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ForeSee CX Suite

You want a proven approach to making CX decisions that will have an impact on revenue, brand loyalty, and market share. The ForeSee CX Suite is a complete and integrated CX intelligence platform that helps companies prioritize CX decisions and profit from customer feedback.