-
Measure customer experience at every step of the journey
And link improvements to business outcomes.
Verint Experience Index: E-Gov H2 2020
Download the latest E-Gov report to see whether citizen satisfaction is up or down compared to last year and which websites and mobile apps had the biggest improvements.
Learn MoreVerint Experience Index: Retail 2020
See how 25 brands rank on CSAT/NPS, why Costco tops Amazon, and get CX best practices on journeys, fulfillment, and turning 2020 challenges into 2021 opportunities.
Learn MoreVerint Experience Index: E-Gov H1 2020
See which sites and apps deliver great citizen experiences, CSAT rankings for 100 agencies, and how COVID-19 impacts the public sector.
Learn MoreOur Clients
The world’s top brands and leading organizations use Verint Experience Management solutions to increase satisfaction, loyalty, and recommendations.
Verint for VoC
Are you capitalizing on today’s customer journey? The right XM strategy will help you listen better, learn more, and speed up customer experience improvements.
The Blog
For Customer Experience professionals and the Voice of Customer community.
May 12, 2021New Forrester Report Names Verint as a Strong Performer in Customer Feedback ManagementLearn More
February 26, 2021New McKinsey CX Recommendations Align with Verint’s Time-Tested Predictive ApproachLearn More
February 11, 20212020 Retail CX: Who Thrived, Who Survived, & How to Succeed in ‘21Learn More