Empower fast, smart action and move the needle on CSAT and NPS with Verint Experience Management.Watch How CX Programs are Improving Operations
Surveys alone are no longer enough. You need direct, indirect, and unstructured data across all touchpoints to drive business results.
No more manual, time- intensive, error-prone analysis. Leverage AI and automation to collect, analyze, and prioritize.
Develop a unified improvement strategy that involves executives, operational heads, and channel managers.
The world’s top brands use Verint Experience Management to increase satisfaction, loyalty and recommendations.
The best brands differentiate on digital experience. A digital-first strategy is good for customers and for the bottom line.
Build authentic, relevant digital experiences at scale across the entire customer journey, and get a big competitive advantage.Learn More
Verint’s Experience Quality framework consolidates, visualizes, and analyzes CX data to drive fast, smart decisions.
Share data and coordinate action across the enterprise with executive buy-in. Move the needle on beacon metrics like NPS or CSAT.Learn More
Verint’s causal, predictive methodology prioritizes actions and links CX improvements directly to business outcomes.
Know with certainty what to do next and why. Get actionable intelligence on the CX drivers to prioritize for the most impact on the business.Learn More