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Measure customer experience at every step of the journey
And link improvements to business outcomes.
Verint Experience Index: E-Gov H1 2020
See which sites and apps deliver great citizen experiences, CSAT rankings for 100 agencies, and how COVID-19 impacts the public sector.
Learn MoreVerint Experience Index: Electric Utilities
See how electric utilities rank on satisfaction, why great experiences boost retention and ROI, and how providers are overcoming COVID-19 challenges.
Learn MoreVerint Experience Index: Banking
Banking CX is in flux. See how Chase, Ally, and other banks rank on satisfaction, and leverage new insights to adapt short- and long-term strategies.
Learn MoreOur Clients
The world’s top brands and leading organizations use Verint Experience Management solutions to increase satisfaction, loyalty, and recommendations.
Verint for VoC
Are you capitalizing on today’s customer journey? The right XM strategy will help you listen better, learn more, and speed up customer experience improvements.
The Blog
For Customer Experience professionals and the Voice of Customer community.
January 6, 2021Gartner 2020 Magic Quadrant for VoC recognizes Verint’s XM StrengthLearn More
December 17, 2020Retail Holiday CX Data: 3 Trends and 3 TipsLearn More
November 19, 2020What Happens to Retailers When Back to School Is Virtual?Learn More