Verint ForeSee » Customer Experience Measurement

Verint Experience Index: E-Gov H2 2019

The state of satisfaction with the Federal Government. See what’s driving a great digital experience for sites and services.

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The CX Value Chain ebook: Contact Center Edition

The contact center is vital to good CX. Understand its role in a CX Value Chain system, and how to coordinate tactical, operational, and strategic responses to boost satisfaction and business outcomes.

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Verint Experience Index: Contact Center CX and the Omnichannel Journey

Which brands get top marks from consumers on contact center experiences? See how 25 leaders in banking, cable, health insurance, property/casualty, and telecom rank on satisfaction and NPS®.

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Our Clients

ForeSee is the driving force behind more than 2,000 of the world’s most revered brands that understand the powerful intersection of CX and business impact.

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Union Bank & Trust

Jason Huffman
VP, Director of Customer Experience

Vera Bradley

Melissa Latham
Vice President of Retail

Citizens Energy

Mike Strohl
Senior Vice President and Chief Customer Officer

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ForeSee CX Suite

You want a proven approach to making CX decisions that will have an impact on revenue, brand loyalty, and market share. The ForeSee CX Suite is a complete and integrated CX intelligence platform that helps companies prioritize CX decisions and profit from customer feedback.