Verint ForeSee » Customer Experience Measurement

Verint Experience Index: Contact Center CX and the Omnichannel Journey

Which brands get top marks from consumers on contact center experiences? See how 25 leaders in banking, cable, health insurance, property/casualty, and telecom rank on satisfaction and NPS®.

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The CX Value Chain ebook

It’s time to simplify your approach to CX. The CX Value Chain helps you listen everywhere and coordinate tactical, operational, and strategic responses to boost satisfaction and business outcomes.

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Verint Experience Index: E-Gov (January-June 2019)

See how 100 federal digital experiences stack up and how agencies can improve CX to exceed A-11 mandates, in our latest E-Gov report.

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Our Clients

ForeSee is the driving force behind more than 2,000 of the world’s most revered brands that understand the powerful intersection of CX and business impact.

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Union Bank & Trust

Jason Huffman
VP, Director of Customer Experience

Vera Bradley

Melissa Latham
Vice President of Retail

Citizens Energy

Mike Strohl
Senior Vice President and Chief Customer Officer

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ForeSee CX Suite

You want a proven approach to making CX decisions that will have an impact on revenue, brand loyalty, and market share. The ForeSee CX Suite is a complete and integrated CX intelligence platform that helps companies prioritize CX decisions and profit from customer feedback.