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Measure customer experience at every step of the journey
And link improvements to business outcomes.
Verint Experience Index: Retail 2020
See how 25 brands rank on CSAT/NPS, why Costco tops Amazon, and get CX best practices on journeys, fulfillment, and turning 2020 challenges into 2021 opportunities.
Learn MoreVerint Experience Index: E-Gov H1 2020
See which sites and apps deliver great citizen experiences, CSAT rankings for 100 agencies, and how COVID-19 impacts the public sector.
Learn MoreVerint Experience Index: Electric Utilities
See how electric utilities rank on satisfaction, why great experiences boost retention and ROI, and how providers are overcoming COVID-19 challenges.
Learn MoreOur Clients
The world’s top brands and leading organizations use Verint Experience Management solutions to increase satisfaction, loyalty, and recommendations.
Verint for VoC
Are you capitalizing on today’s customer journey? The right XM strategy will help you listen better, learn more, and speed up customer experience improvements.
The Blog
For Customer Experience professionals and the Voice of Customer community.
