Measure customer experience at every step of the journey

And link improvements to business outcomes.

Verint Experience Index: Retail 2020

See how 25 brands rank on CSAT/NPS, why Costco tops Amazon, and get CX best practices on journeys, fulfillment, and turning 2020 challenges into 2021 opportunities.

Learn More

Verint Experience Index: E-Gov H1 2020

See which sites and apps deliver great citizen experiences, CSAT rankings for 100 agencies, and how COVID-19 impacts the public sector.

Learn More

Verint Experience Index: Electric Utilities

See how electric utilities rank on satisfaction, why great experiences boost retention and ROI, and how providers are overcoming COVID-19 challenges.

Learn More

Our Clients

The world’s top brands and leading organizations use Verint Experience Management solutions to increase satisfaction, loyalty, and recommendations.

LEARN MORE ABOUT OUR CLIENTS

Verint for VoC

Are you capitalizing on today’s customer journey? The right XM strategy will help you listen better, learn more, and speed up customer experience improvements.

LEARN MORE ABOUT EXPERIENCE CLOUD

The Blog

For Customer Experience professionals and the Voice of Customer community.

VISIT THE BLOG