As a pioneer in customer experience analytics, ForeSee continuously measures satisfaction with the customer experience and delivers powerful insights on where organizations should prioritize improvements for maximum impact. ForeSee applies its trusted technology across channels and customer touch points, including websites, contact centers, retail stores, mobile and tablet sites and apps and social media initiatives. Executives and managers confidently prioritize efforts that achieve business goals because ForeSee’s proven methodology is predictive of customer loyalty, purchase behavior, future financial success and even stock prices.
With deep expertise in a range of sectors and industries for organizations around the world, ForeSee combines the best in customer satisfaction measurement, proven predictive analytics, expert analysis and rich customer experience data. Measuring success through the customers’ eyes means better outcomes for organizations — large and small — and a better experience for consumers.
ForeSee was founded in 2001 and has grown to a team of more than 300 professionals, including research analysts, usability auditors and technical specialists. Acquired by Answers Corporation in December 2013, ForeSee is the cornerstone of the Answers Cloud Services (ACS) division, which strives to provide brands and organizations with world-class solutions that manage and improve the customer experience.