Act with Certainty

The ForeSee blog for CX professionals and the Voice of Customer community.

About Kevin Muoio

Kevin is a Business Development Manager, Mobile for ForeSee. Early in his career, while working at Electronic Arts, Kevin experienced online gaming for the first time and had a feeling that the Internet just might be here to stay. Following this hunch, Kevin joined Jupiter Communications as a member of the company’s original sales team. Since joining Jupiter, Kevin has held both sales and sales management roles within the research and analytics space including a sales role on the launch team for the first company to measure the mobile consumer, M:Metrics, (acquired by comScore in 2009). As a hobby in the 2000s, Kevin launched iPod / iPhone gift retail websites which garnered global media attention (NYTimes, CNN, Wired). Recently, Kevin led fundraising efforts resulting in the reopening and restoration of the Greenwich Odeum, a vintage performing arts venue in his hometown. Kevin is based in Rhode Island with his wife, Sarah, their two children and rabbit Fluffernutter.

Read posts by Kevin Muoio below.

A Tale of Two Yelps

It was the best of times, it was the worst of times… Just like Charles Dickens’ classic novel A Tale of Two Cities, there is a duality afoot. This is... More

All Picture, No Sound

Playing the guessing game when it comes to customer experiences can often lead to wrong answers or misleading information. However, that doesn’t stop people from doing it. The company leaders... More