Act with Certainty

The ForeSee blog for CX professionals and the Voice of Customer community.

About Melinda McDonald

Melinda McDonald is an Enterprise Account Manager at ForeSee, specializing in health care. Based in Atlanta, Melinda has over 20 years of experience working within the health care industry, having previously held positions at Essential Healthcare Management, Child Health Corporation of America, Saint Luke's Health System, and others.

Read posts by Melinda McDonald below.

The future of healthcare CX is in the palm of your hands

How many times did you pick up your smartphone today? Recent research suggests that the average person swipes, taps, and pinches their phone screen 2,617 times per day (or about... More

Categories: Healthcare Insights

Why Children’s Hospitals Should Take A Closer Look At The Digital Experience

Let’s face it health care professionals, the front door of your hospital is no longer your front door — and it is not the emergency room either. But if that’s... More

Categories: Healthcare