Act with Certainty

The ForeSee blog for CX professionals and the Voice of Customer community.

VOC Leaders: Why Canadian Tire uses ForeSee Replay & CX scores to win big (Video)

Since launching nearly a century ago, retailer Canadian Tire has become one of Canada’s most recognized and trusted brands with almost 1,700 retail and gasoline locations coast-to-coast, as well as... More

Categories: Client Insights Retail

The future of banking seems bleak. Here are 3 ways to fix it.

“The Sky is Falling! The Sky is Falling!” These enduring words from Chicken Little have been ingrained in the American psyche since it was first published in 1840. This powerful... More

Introducing ForeSee Mobile: the only app for CX intelligence on the go

Customer experience doesn’t take a break when you’re away from the office. And as most customer-focused leaders would agree, it’s crucial to stay tuned-in to both the customer experience and... More

Walmart’s poor overall customer experience made it no great value for Buffett

Some business publications are reporting that Warren Buffett’s recent decision to unload $900 million worth of Walmart stock has signaled the slow death of retail as we know it. This... More

Categories: Insights Retail

5 tips for gaining approval to attend ForeSee Summit

A version of this article originally appeared on LinkedIn. Every year ForeSee hosts an amazing customer experience (CX) event, Connect: The ForeSee Summit. And, every year we also have amazing... More

Categories: Events