Act with Certainty

The ForeSee blog for CX professionals and the VOC community.

June 27, 2017 |

VOC Leaders: How Union Bank and Trust saw immediate benefits from integrating CX intelligence to its process

Jason Huffman is Director of Customer Experience at Union Bank and Trust, the largest bank company in Virginia managing just over $8.5 billion. Since its founding in 1902, the company... Read More

June 22, 2017 |

Tesco recognizes ForeSee with ‘Partner Agency’ award nomination

ForeSee data is powerful. But what brings it to life and makes it actionable is our dedicated team of hundreds of CX analysts, architects, and usability experts. Our analysts pour... Read More

June 21, 2017 |

Wall Street’s reaction to Amazon buying Whole Foods can be explained through CX

The news of Amazon’s Whole Foods acquisition sent the stock prices of many major grocery chains plummeting. At first glance, this may seem odd since Amazon is a relative new... Read More

Categories: Insights,Retail
June 15, 2017 |

Adobe and ForeSee team up for deep customer insights on both attitudes and behavior

Great news for those utilizing services and tools within Adobe Experience Cloud: ForeSee is now a Business-level Partner to Adobe, which includes deeper integrations between ForeSee data and Adobe Cloud... Read More

June 14, 2017 |

Tap your customer data to improve customer satisfaction | CMSWire

CX data should be moved to the forefront of any marketing initiative. Below are five reasons why leveraging CX data to a greater extent will improve every customer interaction, and by extension, your organization. Read More