October 2, 2018 | Bruce Shields Want to be a CX Leader? Get there Faster—and Smarter—with Gap Analysis Categories: CX Best Practices,CX Strategy,Usability February 14, 2018 | Bruce Shields Data-Driven Design Series Part II: Discovery and Research Categories: Research & CX Data January 25, 2018 | Bruce Shields Understanding ‘Data Driven Design’ and how it extends to CX Categories: Research & CX Data September 5, 2012 | Bruce Shields What to Consider When Considering Responsive Design Categories: ForeSee Products