June 25, 2015 |

The Truth About Your Customers: Multichannel Expectations

Truth be told: your customers are multichannel, multi-device consumers of information who expect brands to deliver seamless experiences regardless of the channel in which they choose to engage. Another truth: multichannel customers are better for your business. How do we know? We have the data to back it up.   Read More

Categories: Retail
June 23, 2015 |

The Truth About Your Customers: The Website Experience Still Matters

One of the great things about working with over 1,200 clients across a wide variety of industries and sectors is all the data. Having access to so much data gives us unparalleled insight into the customer experience, allowing us to uncover some very important truths about your customers. And the truth is, today’s multichannel, multi-device customers are not very satisfied with the web experience.   Read More

Categories: Uncategorized
July 31, 2014 |

Another Day, Another Customer Experience Metric

It doesn’t matter where I go, there is always someone claiming to have the most important metric to assess the customer experience. Most of these “metrics of the moment” are... Read More

Categories: ForeSee Products
July 1, 2014 |

Award-Winning Answers

As we hit the mid-year mark I want to take this opportunity to quickly celebrate some big wins we’ve logged as a company during the first half of 2014. We... Read More

January 16, 2014 |

Customer Experience: Price Doesn’t Matter as Much as You Think

There’s no question that the Web is an ultra-competitive environment that accounts for a growing percentage of commerce during the holiday season. As found in the recently released ForeSee Experience... Read More

Categories: Retail
January 15, 2014 |

ForeSee Summit Conference Registration Is Open

Registration for the 2014 ForeSee Summit Is Open! Learn More & Register » One of the events I anticipate most each year is the ForeSee Summit, a conference that brings... Read More

Categories: Company News