January 9, 2018 |

Find out how top retailers are winning with CX at NRF 2018

Winning retailers understand that the competition doesn’t rest in the post-holiday shopping season. They know that the best way to keep their edge is with strong customer experience (CX). But... Read More

Categories: Company News,Events
January 4, 2018 |

Financial Brand article cites ForeSee banking research to explain why customer journeys ‘will never be digital-only’

The customer experience (CX) for banking customers is more digitally integrated than ever before, with mobile apps making it easier to do everything from checking your account balance to transferring... Read More

New Forrester VOC report highlights ForeSee CX Suite

While the majority of business leaders expect to compete on the basis of customer experience (CX), just 6% of companies say their Voice of Customer (VOC) program is extremely effective... Read More

December 15, 2017 |

ForeSee CX Suite update brings single sign-on, improved Feedback tool, & more!

We’re constantly working to make ForeSee CX Suite the best solution for  busy customer experience professionals who want one solution to power all of their CX intelligence. And today, we’re... Read More

December 14, 2017 |

VOC Leaders: How UGI uses CX to drive success in energy & utilities

UGI Inc. is a natural gas and electric utility company that serves more than 670,000 customers in Pennsylvania and other coverage areas. The company’s mission is to be the preeminent... Read More

Categories: Client Voices,Utilities
December 13, 2017 |

Amazon, Williams-Sonoma, & Kohl’s lead ForeSee’s Top 50 Retail CX Rankings (Report)

Each year, ForeSee produces a study to discover which retailers standout from the pack when it comes to delivering an incredible customer experience across web, mobile and in-store. The results... Read More