February 8, 2018 |

40,000 reasons to love our Valentine’s Day webinar

What do 40,000 shoppers think about 50 top retail brands? ForeSee will share the latest customer experience (CX) trends at a live webinar on Wednesday, Feb. 14, 12:00pm EST. We... Read More

Categories: Retail
January 24, 2018 |

7 ways to Improve Your Agency’s CX Strategy | GovLoop

The following blog post first appeared on GovLoop, and is an excerpt from their new report “How to Improve Your CX Strategy,” featuring insights and commentary from ForeSee Vice President... Read More

Categories: Government
January 15, 2018 |

2018 Retail CX Insight Report examines key trends and data helping drive the retail renaissance

Today we’re pleased to announce the release of the 2018 Retail Customer Experience (CX) Insights report, our annual research study that examines key trends and data that are driving the... Read More

Retail TouchPoints recognizes JCPenney in Customer Engagement Awards

Retailers understand that the customer journey is changing, but only a portion have executed strategies to address and improve the process successfully. One example of this is leading retailer JCPenney,... Read More

Categories: Client Voices,Retail
January 9, 2018 |

Find out how top retailers are winning with CX at NRF 2018

Winning retailers understand that the competition doesn’t rest in the post-holiday shopping season. They know that the best way to keep their edge is with strong customer experience (CX). But... Read More

Categories: Company News,Events
January 4, 2018 |

Financial Brand article cites ForeSee banking research to explain why customer journeys ‘will never be digital-only’

The customer experience (CX) for banking customers is more digitally integrated than ever before, with mobile apps making it easier to do everything from checking your account balance to transferring... Read More

Categories: Financial Services