June 15, 2017 |

Adobe and ForeSee team up for deep customer insights on both attitudes and behavior

Great news for those utilizing services and tools within Adobe Experience Cloud: ForeSee is now a Business-level Partner to Adobe, which includes deeper integrations between ForeSee data and Adobe Cloud... Read More

June 2, 2017 |

VOC Leaders: Why Citizens Energy views CX as the fabric of the organization

Mike Strohl is Senior Vice President and Chief Customer Officer for Citizens Energy Group, an Indiana-based utilities company providing natural gas, thermal energy, water, and wastewater services to about 800,000... Read More

Categories: Client Voices,Utilities
June 1, 2017 |

Find out how CX can be the competitive equalizer for U.K. retailers

The majority of retailers consider good Customer Experience (CX) as providing a competitive advantage, and that’s no exception in the U.K. In the latest ForeSee webinar recording, Get it Right:... Read More

May 30, 2017 |

MLive interviews ForeSee CEO on company’s momentum and what’s ahead

ForeSee CEO Pete Daffern recently sat down with local Ann Arbor, MI business publication MLive to discuss the the company’s momentum and the exciting path ahead. Read More

Categories: Company News
May 24, 2017 |

How to help with the daunting task of measuring customer journeys effectively

When it comes to measuring customer experience, mapping every part of the customer journey is essential. However, this doesn’t always guarantee you’ll be provided with useful insights that translate seamlessly... Read More

May 18, 2017 |

Getting retail banking CX right according to industry leaders (webinar)

Today’s banking customers have much different and diverse expectations than ever before, making it difficult to keep up. It’s also perhaps the biggest opportunity yet for retail banks to attract... Read More