June 1, 2017 |

Find out how CX can be the competitive equalizer for U.K. retailers

The majority of retailers consider good Customer Experience (CX) as providing a competitive advantage, and that’s no exception in the U.K. In the latest ForeSee webinar recording, Get it Right:... Read More

May 30, 2017 |

MLive interviews ForeSee CEO on company’s momentum and what’s ahead

ForeSee CEO Pete Daffern recently sat down with local Ann Arbor, MI business publication MLive to discuss the the company’s momentum and the exciting path ahead. Read More

Categories: Company News
May 24, 2017 |

How to help with the daunting task of measuring customer journeys effectively

When it comes to measuring customer experience, mapping every part of the customer journey is essential. However, this doesn’t always guarantee you’ll be provided with useful insights that translate seamlessly... Read More

May 18, 2017 |

Getting retail banking CX right according to industry leaders (webinar)

Today’s banking customers have much different and diverse expectations than ever before, making it difficult to keep up. It’s also perhaps the biggest opportunity yet for retail banks to attract... Read More

May 17, 2017 |

Attending ICMI? Visit ForeSee to learn how to supercharge the contact center experience

Today’s businesses provide customer support using multiple types of interactions, which in turn shape the customer experience . If you’re attending ICMI next week in Orlando, let’s talk about how... Read More

Categories: Events
May 9, 2017 |

Why winning on customer experience is the best strategy for retail banks (report)

The retail banking industry is racked with challenges as consumers become more digitally demanding and less loyal. There’s also an influx in competition from financial-tech services, which has further disrupted... Read More