May 14, 2015 |

Live from the Answers Summit: Thursday, May 14

The 2015 Answers Summit is currently underway at the Westin Kierland in Scottsdale, Arizona! Follow along in the comments as ForeSee's Jason Eddins, Mike Redmond and Krystel Harvey provide live updates from the second day of the event.  Read More

Categories: Events
May 13, 2015 |

Live from the Answers Summit: Wednesday, May 13

The 2015 Answers Summit is currently underway at the Westin Kierland in Scottsdale, Arizona! Follow along in the comments as ForeSee's Jason Eddins, Mike Redmond and Krystel Harvey provide live updates from the event.  Read More

Categories: Events
April 12, 2013 |

The Customer Experience Hunger Games

A year and a half ago I never would have thought of comparing the blockbuster movie and book, The Hunger Games, to customer satisfaction analytics. Who would? Well, while recently... Read More

August 9, 2012 |

Let Them Eat Newsfeed

So the world is having a meltdown… Or so it would seem if you live in Silicon Valley, like I do, and have been gawping at stock prices going down... Read More