August 31, 2017 |

VOC Leaders: TransPennine explains why it pays to measure customer satisfaction (video) 

TransPennine Express is a train operating and transportation company with services between the major cities north of England and Scotland. We recently sat down with TransPennine Innovation Manager Colin Kelly to discuss how his organization... Read More

Categories: Client Voices
July 31, 2017 |

VOC Leaders: How AMD uses CX Suite to connect the dots throughout the company 

Advanced Micro Devices (AMD) is a global semiconductor company. It’s technology is found in a wide range of products from major manufacturers such as Microsoft, Boeing, UCR Products, and more. We recently sat down with... Read More

Categories: Client Voices,Retail
July 5, 2017 |

How Auto Trader boosted NPS scores 42% with ForeSee CX measurement

As the largest digital automotive marketplace in the U.K., Auto Trader relies on keeping potential customers actively engaged and highly satisfied when visiting its digital channels – making a good customer experience a necessity. The... Read More

Categories: Client Voices,Retail
June 27, 2017 |

VOC Leaders: How Union Bank and Trust saw immediate benefits from integrating CX intelligence to its process

Jason Huffman is Director of Customer Experience at Union Bank and Trust, the largest bank company in Virginia managing just over $8.5 billion. Since its founding in 1902, the company... Read More

June 22, 2017 |

Tesco recognizes ForeSee with ‘Partner Agency’ award nomination

ForeSee data is powerful. But what brings it to life and makes it actionable is our dedicated team of hundreds of CX analysts, architects, and usability experts. Our analysts pour... Read More