October 25, 2016 |

Summit presentations that score big: How to make your proposal stand out

With 2017 Connect: The ForeSee Summit just a few months away, we’re in search of client speakers who want to share their customer experience (CX) measurement successes and inspire their... Read More

Categories: Client Voices,Events
October 5, 2016 |

VOC Leaders: How Time Warner Cable socializes ForeSee data & more (video)

Laura Sharkey is Senior Manager of eCare and Customer Experience for Time Warner Cable. Her role at the company includes managing the Voice of Customer (VOC) program, including a focus... Read More

Categories: Client Voices
September 23, 2016 |

VOC Leaders: How MD Financial Management benefits from looking critically at CX data (video)

Mike Starr is Digital Product Manager at MD Financial Management, who is responsible for gathering feedback and managing a product roadmap for his organization. Mike sat down with us to... Read More

September 16, 2016 |

How myHermes is boosting business with ForeSee Ratings & Reviews

Like many B2C companies, leading U.K.-based online parcel shipping service myHermes relies on customer ratings and reviews as a core component of its business strategy. A high volume of reviews... Read More

September 12, 2016 |

Why Boston Children’s Hospital’s focus on measuring the patient experience is good for business (video)

Torin Gilkey is Senior Manager of Digital Experience at Boston Children’s Hospital and an advocate of Customer (Patient) Experience. He recently sat down with us to discuss how ForeSee is... Read More

August 8, 2016 |

VOC Leaders: How Rack Room Shoes gets in-step with customers (video)

Paul Voss is Director of CRM for U.S.-based Rack Room Shoes. He recently sat down with us to discuss how ForeSee’s technology is helping his company understand their Voice of... Read More

Categories: Client Voices,Retail