August 19, 2020 | Shannon Latta By Making CX a Bright Spot, Electric Utilities Boost CSAT & ROI Categories: CX Strategy,Energy & Utilities,NPS,Research & CX Data,ROI of CX April 24, 2020 | Ben Smith Feedback Spikes in March and April—What Does it Mean for CX Right Now? Categories: Banking,CX Strategy,Energy & Utilities,Financial Services,Government,Research & CX Data,Retail,ROI of CX October 4, 2018 | The XM Blog A Bright Spot for Utilities: Mobile Saves Providers Millions Categories: Energy & Utilities,Research & CX Data,ROI of CX April 3, 2018 | The XM Blog The ROI of CX Categories: Energy & Utilities,ROI of CX December 14, 2017 | The XM Blog VOC Leaders: How UGI uses CX to drive success in energy & utilities Categories: Client Voices,Energy & Utilities November 9, 2017 | The XM Blog A 5-step model for CX excellence in energy and utilities (report) Categories: Energy & Utilities,Research & CX Data 1 2
