October 3, 2017 |

What CX — and CX Day — means to us

How important is customer experience (CX)? To use the word “vital” is putting it mildly: Buyers now use it as the critical gauge of a brand’s value and dependability. That in turn has made... Read More

Categories: Events
September 15, 2017 |

Attending Shop.org? Visit ForeSee’s booth to learn about NPS benchmarks

Shop.org is one of the biggest events of the year for digital retail professionals, which means naturally ForeSee will be there. If you’re attending the show Sept. 25-27 in Los Angeles, stop by our booth to find... Read More

Categories: Events,NPS
July 7, 2017 |

CX Champions wanted: Setting the stage for ForeSee Summit 2018

You may not know it, but you’re kind of a big deal. Yeah, you! The one championing customer (or citizen) experience and the importance of a good Voice of Customer (VOC) program. Not only... Read More

Categories: Events
June 1, 2017 |

Find out how CX can be the competitive equalizer for U.K. retailers

The majority of retailers consider good Customer Experience (CX) as providing a competitive advantage, and that’s no exception in the U.K. In the latest ForeSee webinar recording, Get it Right:... Read More

May 18, 2017 |

Getting retail banking CX right according to industry leaders (webinar)

Today’s banking customers have much different and diverse expectations than ever before, making it difficult to keep up. It’s also perhaps the biggest opportunity yet for retail banks to attract... Read More

May 17, 2017 |

Attending ICMI? Visit ForeSee to learn how to supercharge the contact center experience

Today’s businesses provide customer support using multiple types of interactions, which in turn shape the customer experience . If you’re attending ICMI next week in Orlando, let’s talk about how... Read More

Categories: Events