May 14, 2013 |

When Just Having a Mobile Presence Isn’t Enough

We’ve been saying for years now that the mobile age is upon us. And with mobile usage evolving at such a fierce pace – mobile-connected devices set to outnumber people... Read More

May 2, 2013 |

Making Contact: Contact Centers Customers are Highly Satisfied

While a company’s contact center isn’t typically the first choice for engaging with a company, it still remains an important part in fostering the customer relationship. Today, ForeSee released its... Read More

April 22, 2013 |

Can Predictive Analytics Help Retailers Dodge a J.C. Penney-Style Debacle?

Barbara Thau of Forbes Magazine has a column today about how ForeSee’s predictive analytics help retailers like Perry Ellis,, and Hickory Farms improve the customer experience and, as a... Read More

November 29, 2012 |

Little Difference Between Mobile Experiences of Financial Services Companies

Today we released the ForeSee Mobile Satisfaction Index: Financial Services Edition, available for download on our website. This study is an important resource as we begin to see the mobile... Read More

September 13, 2012 |

Top Retailers Score High with Mobile Experience

The ForeSee Mobile Satisfaction Index: Retail Edition marks the first scientific benchmark dedicated exclusively to the mobile user experience, taking an in-depth look at how customers rate the mobile experience... Read More

Categories: Company News
June 7, 2012 |

A Great Customer Experience Always Wins

I’m really excited about one of our new clients, the Virginia Lottery. They’re working with us to measure the customer experience on both their website and their mobile site. This... Read More