July 2, 2013 |

Common Measurement Mistakes: Volume 4

Alas, the final volume of our “Common Measurement Mistakes” series – where we examine common mistakes people make when measuring the the customer experience – is here. This is a... Read More

June 25, 2013 |

Common Measurement Mistakes: Volume 3

Welcome to Volume 3 in Common Measurement Mistakes compendium. Missed the first two volumes? Read Volume 1 here and Volume 2 here. You should also check out previous posts such... Read More

Categories: ForeSee Products
June 21, 2013 |

Live in the Momentum

We talk a lot about change at ForeSee. The customer has evolved through the years. The technology they use has advanced. The way they communicate with friends, family, colleagues, and... Read More

Categories: ForeSee Products
June 18, 2013 |

Common Measurement Mistakes: Volume 2

In this ForeSee Blog series, we’ve been talking about some common measurement mistakes we see across the industry. You can read Volume 1 here, and we also recommend reading some... Read More

Categories: ForeSee Products
May 31, 2013 |

Using Data to Impact Usability Efforts

Usability is an essential piece in the optimization of the customer experience puzzle. The ForeSee Usability Services group defines Usability as: The measure of how well an interface (web, mobile,... Read More

Categories: ForeSee Products
May 14, 2013 |

When Just Having a Mobile Presence Isn’t Enough

We’ve been saying for years now that the mobile age is upon us. And with mobile usage evolving at such a fierce pace – mobile-connected devices set to outnumber people... Read More