February 28, 2018 |

Betting the Farm on CX: Tractor Supply featured for its winning online experience

The National Retail Federation recently highlighted Tractor Supply’s winning customer experience and top spot in the annual ForeSee Retail CX Rankings report. In the interview, SVP and CIO Rob Mills... Read More

Categories: Retail
February 8, 2018 |

40,000 reasons to love our Valentine’s Day webinar

What do 40,000 shoppers think about 50 top retail brands? ForeSee will share the latest customer experience (CX) trends at a live webinar on Wednesday, Feb. 14, 12:00pm EST. We... Read More

Categories: Retail
January 15, 2018 |

Retail TouchPoints recognizes JCPenney in Customer Engagement Awards

Retailers understand that the customer journey is changing, but only a portion have executed strategies to address and improve the process successfully. One example of this is leading retailer JCPenney,... Read More

Categories: Client Voices,Retail
January 10, 2018 |

How Amazon is investing in customer experience by reimagining retail delivery | Forbes

The following article written by ForeSee VP of Marketing Eric Feinberg was first published on Forbes. When examining the typical customer journey, it’s not difficult to see why delivery is... Read More

Categories: Retail
December 26, 2017 |

Holiday shopping trends show why customer experience is vital for retailers | Customer Think

The following article written by ForeSee VP of Marketing Eric Feinberg was first published on Customer Think. Here’s a common holiday dilemma: You’ve avoided retail crowd pandemonium by shopping online... Read More

Categories: Retail
December 13, 2017 |

Amazon, Williams-Sonoma, & Kohl’s lead ForeSee’s Top 50 Retail CX Rankings (Report)

Each year, ForeSee produces a study to discover which retailers standout from the pack when it comes to delivering an incredible customer experience across web, mobile and in-store. The results... Read More