When you think of San Diego, does your mind drift to cliff-lined beaches, sunshine, the Gaslamp District, and Mexican food? Mine does, and I’m lucky enough to live here.  

It’s not often I attend events in America’s Finest City, but Next Generation Customer Experience (NGCX) is just around the corner. This year’s conference happens to be at one of San Diego’s 5-Star getaways, The Park Hyatt Aviara Resort. Located in picturesque Carlsbad, the venue both offers ocean views and some of the best golfing in the county.

This year marks ForeSee’s sixth year attending NGCX, and we’ll be there in full force. Personally, I look forward to meeting like-minded professionals who share a passion for Customer Experience.

If you’re attending the event next week, we encourage you to reserve time in advance to meet with the ForeSee team at our Booth #22/23. We’d love to chat about:

• Your current Voice of Customer measurement initiatives.

• How we’re helping 2,000 companies measure and act on VOC in today’s complex multi-channel, multi-device business environment.

• Who’s getting customer experience right in the latest ForeSee Experience Index (FXI): the definitive annual study of customer satisfaction with the largest retail brands in the U.S. and the U.K. across web, mobile, and store channels.

Not to mention, you need to stop by to pick up your complimentary ForeSee gift!

So as you begin to organize your calendar for the big NGCX event next week, don’t forget to set aside time to meet at Booth #22/23. You can request a ForeSee meeting time here.

See you at NGCX!

About the Author

Randy Kish is a Customer Experience Specialist and Retail Innovation Advocate at ForeSee. He joined the company in 2011, bringing over 20 years of retail experience that started on the selling floor at Nordstrom. Randy crossed over to the software side of the retail industry in 1993 with a primary focus on store operations and retail analytics. A native San Diegan, Randy earned his BA in Economics from the University of California, Los Angeles and MBA in Finance from San Diego State University.

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