The ForeSee Experience Index (FXI): E-Gov (Q4 2016)

The ForeSee Experience Index (FXI): E-Gov (Q4 2016)

The 54th consecutive FXI: E-Government explores citizens’ experience with federal e-government, including websites and mobile apps, in Q4 of 2016. Over 200,000 citizen responses were collected, providing valuable insights into the benefits of providing a positive e-gov citizen experience.