February 25, 2020 | Marissa Roeper Forrester CX North America September 17, 2019 | Marissa Roeper Forrester CXSF | Marissa Roeper IQPC CX Exchange for BFSI August 13, 2019 | Marissa Roeper eTail Connect West | Marissa Roeper CCW Exchange May 1, 2019 | Marissa Roeper Customer Experience for Financial Services (CXFS) 1 2 3 … 8