May 02, 2017 | The XM Blog

ForeSee emerges from parent company restructuring with zero debt and operational independence


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I am pleased to share that our parent company, Answers Corporation, successfully completed a court-approved debt restructuring process last month. I wanted to take this opportunity to explain what this means for ForeSee, our clients, and our bright future ahead.

This is incredibly positive for ForeSee: we emerge from this with zero debt and will operate more independently moving forward. There have been some informative articles in the Wall Street Journal about the unusual speed with which we were able to complete the debt restructuring process. We now have an optimized balance sheet that empowers us to execute on our business plan and continue to invest in building great products for our clients.

In other news, last month we announced record revenue in 2016, but we also had many achievements and milestones, including:

  • The launch of ForeSee CX Suite, the first solution that allows companies to manage all of their customer experience intelligence needs from one place.
  • New omni-channel measurements, including Store Non-Purchaser and Digital Contribution products.
  • The expansion to more than 600 CX benchmark categories across nearly 200 million customer experiences allows organizations in any industry to measure their performance against competitors and best-in-class companies.
  • Original research that analyzes trends and provides CX guidance in a number of top industries.

Thank you to all of our employees, clients, and partners for your support during this process, which has now come to a successful close. The actions we have taken over the last few months position ForeSee for long-term success, and we are excited to continue to work together to achieve these goals.

Categories: Company News

About the Author

As a pioneer in customer experience analytics, Verint delivers superior technology and proven methodology to connect the customer experience to the bottom line. The result is better business for companies and a better experience for consumers.

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