March 06, 2019 | Cecilia Wainio

ForeSee Summit Has Found a New Home at Verint Engage


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Meet us in Orlando, Florida, May 20-23, for CX networking and intelligence

The Summit you’ve known for 14 years is growing. Here’s the big news:

The ForeSee Summit has found a new home at Verint Engage, which takes place May 20-23, in Orlando, Florida (replacing the ForeSee Summit planned for April in Hollywood, Florida).

This is big because it means more Voice of Customer (VOC) insight, better value, and a broader customer experience network for you, our customers.

Loews Royal Pacific & Sapphire Falls Resorts at Universal Studios Orlando

I was part of the first ForeSee (then ForeSee Results) Summit in 2007, in Ypsilanti, Michigan. Our 64 client attendees felt like family and the event itself was a bit like a support group for customer-minded professionals. Customer experience was barely part of the business vocabulary and clients often felt like lone voices at their organizations. A few years later, moving the event out of Michigan was a big change! Now, many years later, the customer experience and the Summit have graduated. CX is acknowledged as key to the success of a business.

When ForeSee joined Verint, The Customer Engagement Company, in December, it created the market’s most comprehensive omnichannel VOC portfolio available. Now, at Verint Engage, you’ll have access to comprehensive VOC insights through a wider variety of workshops and a more expansive CX community.

Here is what’s staying the same from past ForeSee Summit events and what’s new with Verint Engage:

What isn’t changing:
  • CX Suite Training and Product Insight sessions, Monday, May 20 (preconference day)
  • Success stories and use cases
  • Networking with other ForeSee clients
  • Access to ForeSee leadership and experts
What’s new:

Plus, when you attend Engage, you’ll receive existing Summit pricing—a significant savings for our clients.

We know you’ll be thrilled with Verint Engage, and that you’ll find new opportunities in the changes, because it helps us give you more. That’s always what Summit has been about: giving champions of CX the opportunity to become better at what they do—to become well-armed and informed advocates in their organizations. And, let’s be honest, have a great time.

Register before the early bird rates expire on Friday, March 15!

About the Author

Cecilia Wainio is Senior Manager of Customer Marketing at ForeSee, a Detroiter, and is engaged in the endless upkeep and re­modeling of a 1926 Tudor in the the city’s University District. She joined ForeSee in 2007, when she quickly made her mark by selecting and ordering the red ForeSee pen that is requested by clients, employees and trade show attendees nationwide. She has played a role in every ForeSee Summit to date and is looking forward to seeing you there (or wants to know why you haven’t registered yet).

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