Eric joined ForeSee at its inception in 2001 and today leads new business efforts for the company. During his tenure, he has been a central figure in establishing the ForeSee sales engine, building the company’s core base of clients, building the company’s presence in the UK and Europe, and developing strategic partnerships. Eric also introduced ForeSee’s offline business including Store and Contact Center channels and is a frequent speaker on customer experience measurement. He earned a B.S. degree (Marketing) from Miami University and an MBA (Strategy & Marketing) from the University of Michigan.