Karen oversees implementation, support, and professional services functions at ForeSee. She leads a team analysts, client success managers, and usability experts to ensure ForeSee solutions exceed customer expectations—from contract and strategy development to implementation and renewal. With an instinct for understanding business needs and building relationships, she has been instrumental in growing and managing ForeSee’s support team of technology and customer-success professionals. Karen has been with ForeSee since 2016, bringing deep expertise in the customer-experience industry honed through her customer-success management roles in a large IT consulting firm and two mobile technology organizations. Karen earned her BS in information technology from the University of Phoenix.