June 29, 2020 | Marissa Roeper Digital Reliability and Strong Products Gave Bank Leaders COVID Edge June 19, 2020 | Marissa Roeper Shopping Around: What Drives Recommendations and Loyalty in Retail May 4, 2020 | Marissa Roeper The New CX Imperative: Serving the Values-Based Consumer with a Heaping Helping of Digital Empathy February 25, 2020 | Marissa Roeper Verint Expands Adobe Partnership November 5, 2019 | Marissa Roeper Four Brands Getting Customer Experience Right October 8, 2019 | Marissa Roeper STUDY: Delivering on a Digital Excellence Policy: Study Shows Which Insurers are Winning Customers Over 1 2 3 … 23
