January 13, 2017 | The XM Blog

Going to NRF? 3 reasons you’ll want to visit ForeSee’s booth


Share on Facebook Share on LinkedIn Share on Twitter

The NRF BIG Show is one of the largest retail industry events of the year, so it’s hardly surprising that there will be no shortage of things vying for your attention. But don’t leave without paying a visit to ForeSee, located at Booth #1543 on the show floor.

Map showing where to find ForeSee on the NRF BIG Show’s show floor.

ForeSee is a pioneer in Customer Experience (CX) Intelligence, providing solutions that help retailers measure, rate, and translate the experience of their customers into useful data that can inform better decision-making about running the business. In other words, improving  CX can lead to improving the bottom line.

Here are a few reasons why you should carve out a time to visit ForeSee:

Attend ForeSee’s presentation on getting CX right

When measured correctly, CX insights are a proven predictor of future financial performance. It’s no wonder 89% of retailers view a stellar customer experience as a way to gain a competitive advantage in a crowded market. In our session Get it Right: Competing and Winning on Customer Experience, ForeSee exec Eric Feinberg will discuss which top retail brands are getting it right, which brands are falling behind, and the importance of understanding and measuring the entire customer journey. Eric will also provide insights from the latest ForeSee Experience Index (FXI), a comprehensive customer experience study of 40,000+ consumers that depicts the changing retail landscape. So join us Jan. 17 at 10:15 a.m. EST in Expo Hall level 3, room 3 for what will be an eye-opening presentation (we promise!).

Learn how to solve the mystery of the elusive Store Non-Purchaser

Come to our booth to learn about ForeSee’s new Store Non-Purchaser Measure, a new industry-first measurement that helps companies understand why shoppers visit a store and leave without making a purchase. Having better insight into why this happens can pay huge dividends, including higher conversion rates, big sales gains, improvements in your store sales model, and lower customer acquisition costs.

We’re also offering retail professionals a face-to-face briefing that delves deeper into findings from our recent 2016 FXI study and the CX insights discussed within ForeSee’s aforementioned session. Be sure to visit the ForeSee booth, or better yet, schedule a briefing ahead of time.

Find out how ForeSee helps other top brands at NRF

The world’s top brands, including half of the Fortune 100, use ForeSee to help them get customer experience right. And there are a handful of insightful NRF presentations from equally strong retail brands we recommend, including Walgreens, Target, Nordstrom, Adidas, Walmart Canada, Argos, Stein Mart, The Vitamin Shoppe, Tesco, Tractor Supply, Macy’s, Bloomingdale’s, Express, and Select Comfort. Despite the wide range of retail sectors these brands represent, one commonality among them all is their commitment to a data-driven, measured customer experience strategy. Pay a visit to ForeSee’s booth #1543 during the show to find out why our approach to CX measurement is the preferred choice for retailers, or schedule a briefing for a demo of the ForeSee CX Suite, a single solution for managing all your Voice of Customer needs.

Categories: Company News,Events,Retail

About the Author

As a pioneer in customer experience analytics, Verint delivers superior technology and proven methodology to connect the customer experience to the bottom line. The result is better business for companies and a better experience for consumers.

More by this author


Share on Facebook Share on LinkedIn Share on Twitter