Act with Certainty

Almost half of marketers responsible for customer experience (CX) have established the relationship between CX and business outcomes, according to a new study by Gartner Group. So, it’s not surprise... Read More

The following article written by ForeSee VP of Marketing Eric Feinberg was first published on Forbes. The retail industry is currently going through a very visible existential crisis. On one end,... Read More

As energy and utility providers face technology and market disruptions, they are increasingly looking to customer experience (CX) as a way to meet rising expectations, drive efficiency and agility, and... Read More

In today's fast-changing consumer-based economy, it's simply not enough to identify problems. What's required is the ability to prioritize how and when to make improvements once problems have been identified. Take for instance the mobile ordering strategies of Starbucks and Panera for example. Read More

Vera Bradley is an apparel retailer that specializes in women’s accessories and handbags that cares deeply about the satisfaction of its customers. We sat down with Vice President of Retail... Read More

Today ForeSee announced an expansion of our Professional Services offerings. Combined with our proven scientific methodology and powerful benchmark data, the new Professional Services offerings help ForeSee clients make the... Read More