June 19, 2018 | Chris Magnani How Banks Can Optimize the Customer Journey Categories: Banking,CX Best Practices,CX Strategy,Financial Services January 4, 2018 | The XM Blog Financial Brand article cites ForeSee banking research to explain why customer journeys ‘will never be digital-only’ Categories: Financial Services May 18, 2017 | The XM Blog Getting retail banking CX right according to industry leaders (webinar) Categories: Events,Financial Services