May 30, 2018 | The XM Blog Using Voice of Customer Data to Optimize the Contact Center Experience Categories: CX Best Practices December 14, 2017 | The XM Blog VOC Leaders: How UGI uses CX to drive success in energy & utilities Categories: Client Voices,Energy & Utilities May 17, 2017 | The XM Blog Attending ICMI? Visit ForeSee to learn how to supercharge the contact center experience Categories: Events June 27, 2016 | The XM Blog Loud & Clear: How ForeSee Helps Ideal Shopping Dial Up Customer Satisfaction Categories: Client Voices,Retail May 10, 2016 | Mike Redmond How to Measure CX In the Contact Center the Right Way Categories: Uncategorized June 18, 2015 | Eric Head Improving the Contact Center Customer Experience: Understanding the Multichannel Experience Categories: Uncategorized 1 2