December 5, 2017 |

Why context and benchmarks are essential to your CX strategy (Video)

Measuring the customer experience is of utmost importance to companies in today’s age, and routinely cited as the number one way retailers expect to compete moving into the future. But... Read More

Categories: Research & CX Data
July 7, 2017 |

CX Champions wanted: Setting the stage for ForeSee Summit 2018

You may not know it, but you’re kind of a big deal. Yeah, you! The one championing customer (or citizen) experience and the importance of a good Voice of Customer (VOC) program. Not only... Read More

Categories: Events
April 3, 2017 |

Unlocking ForeSee Summit Roundtables: What you need to know

If you’re attending the ForeSee Summit this week, it’s likely that at least some of your biggest aha moments will happen outside of conference sessions via insights and experiences shared... Read More

Categories: Client Voices,Events
March 30, 2017 |

Ahead of Summit: A chat with ForeSee VP of Engineering on the future of CX tech

Ahead of the annual ForeSee Summit next week, I sat down with VP of Engineering and Operations Kaj van de Loo to chat about what’s to to expect at Summit, as well as the future of CX and VOC technology. Read More

Categories: Events
March 28, 2017 |

Before Summit, watch keynote speaker Angela Duckworth’s TED Talk (video)

We know that one of the biggest success factors in business getting the customer experience right. On a personal level though, one big predictor of success is “grit,” according to... Read More

Categories: Events
March 23, 2017 |

Summit Prep: 3 things to do before arriving in Phoenix

“Luck is what happens when preparation meets opportunity.” — Seneca The ForeSee Summit is a special time  for you to connect with other CX professionals, learn how they are driving... Read More

Categories: Events