November 14, 2016 |

How the U.S. election will impact holiday shopping (Infographic)

Many retailers are understandably curious as to how the election will affect consumer behavior heading into the winter holiday shopping season. As part of the 2016 ForeSee Experience Index (FXI),... Read More

December 8, 2015 |

2015 ForeSee Experience Index (FXI): Did Amazon Regain the Customer Satisfaction It Lost?

We’re in the home stretch of producing our annual commentary on holiday customer satisfaction with the web, mobile and store experiences from the top 50 U.S. and top 25 U.K. retailers. But we’re taking a breather long enough to give you a handful of early insights! Read More