October 19, 2017 | The XM Blog VOC Leaders: How Vera Bradley is closing the gap on ‘Store Non-Purchasers’ with CX intelligence Categories: Client Voices,Retail August 8, 2017 | The XM Blog Solving the mystery of the non-buying consumer | RetailCustomerExperience Categories: Retail February 10, 2017 | The XM Blog Demystifying customers who leave a store without making a purchase (video) Categories: Retail